Privacy Statement

Privacy Statement

(as of: 01/2019)

As operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations, in particular according to the General Data Protection Regulation (GDPR; in German: “DSGVO”) and the Federal Data Protection Act (“BDSG”), as well as to this data protection declaration. When you access our website, your browser automatically transmits personal information about you to us – for example, your IP address, as well as technical information about your browser and your computer. Regularly, the disclosure of further personal data is not necessary for the use of our website. When personal data (e.g. name, address or e-mail addresses) is collected on our pages, it is done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security vulnerabilities. A complete protection of the data against access by third parties is not possible. The following information provides a simple overview of what happens to your personal data when you visit our website.

1. Who is responsible for data processing on this website?

Responsible for the processing of your data on this website is:

Hemmerle Juweliere GmbH

Maximilianstraße 14

80539 Munich

Germany

You can contact our data protection officer via the following contact details or by post to the above address ("att. data protection officer"):

Phone: +49-89-242260-0

E-mail: dataprivacy@hemmerle.com

2. What personal data do we collect on this website?

On the one hand, we collect personal data which you communicate to us, for example, in a contact form or when registering on the website. This information regularly includes your name, address and e-mail address. It is not necessary for you to provide us with information in order to use the website. However, we cannot answer your questions if you do not provide us with any information in the contact form, or if you do not register, we may not be able to offer the functions of the website that are possible through registration.

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version

• used operating system

• Referrer URL

• Hostname of the accessing computer

• Time of the server request

• IP address

This data will not be merged with other data sources.

Furthermore, this website uses cookies and analyzes them. You can find out more about the use of cookies on this website in Section 7 of this Privacy Statement below.

3. For which purposes and legal bases do we process your data?

We process your personal data only if permitted by a legal basis. We process your data in particular on the following legal bases:

a) On the basis of your consent

If you have given us your consent to process your personal data, the legal basis is art. 6 para. 1 lit. a) DSGVO. This is particularly the case if you register on the website (for example for the newsletter) or send us your data via a contact form. You can withdraw your consent at any time. For this purpose, an informal e-mail notification to dataprivacy@hemmerle.com is sufficient. The legitimacy of the data processing carried out before the withdrawal remains unaffected by the withdrawal.

We use the information you send us in contact forms exclusively to process your enquiry. If you register for certain functions on the website (such as our newsletter), we use the information you gave us during registration in order to provide these functions and in order to notify you of important changes in the scope of our services, important technical changes or other interesting information about us.

b) For the fulfilment of legal obligations

We process your data under certain circumstances to fulfil legal obligations, insofar as we are legally obliged, for example, to surrender your data to an authority or a court. The legal basis in this case is art. 6 para. 1 lit. c) DSGVO. In this case, we process your personal data exclusively in order to comply with our legal obligation.

c) To protect our legitimate interests

We will continue to process your data to safeguard our legitimate interests in accordance with art. 6 para. 1 lit. f) DSGVO. Such processing will not take place if your interests or fundamental freedoms and rights outweigh our legitimate interests. Our legitimate interests are, for example, the error-free provision of the website or the analysis of your usage behavior.

We analyze your personal data to find out more about your user behavior on our website and your interest in particular products.

4. Which rights do you have referring to your data?

You have the right to receive information about your personal data that we process; free of charge at any time (art. 15 DSGVO). Furthermore, you have the right to ask for correction of your data (art. 16 DSGVO), restriction of processing (art. 18 DSGVO) or deletion of your data (art. 17 DSGVO).

For this purpose, as well for other requests regarding data protection you can always contact us (see address above). You also have the right to receive data that we process automatically on the basis of your consent or in performance of a contract, in a common machine-readable form, when technically possible (art. 20 DSGVO). If we process your personal data to protect our legitimate interest, you may object to the processing pursuant to Art. 21 DSGVO. Furthermore, you have the right to appeal to the competent supervisory authority. The data protection supervisory authority responsible for us is the Bayerisches Landesamt für Datenschutzaufsicht, to which you can lodge a complaint under the following link: https://www.lda.bayern.de/en/complaint.html

5. How long do we store your data?

We will only store your personal data for as long as necessary for the stated purposes of data processing. Mandatory legal provisions - in particular retention periods - remain unaffected.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or until the purpose for data storage no longer applies (e.g. after your request has been processed).

The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. Data stored by us for other purposes remain unaffected by this.

6. How do we ensure safe use of the website?

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

7. How do we use cookies and other analysis tools?

When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

a) Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

b) Analysis Tools

This website uses functions of the web analysis service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. Google is certified according to the "EU-US Privacy Shield". The "Privacy Shield" is an agreement between the European Union (EU) and the USA that intends to ensure compliance with European data protection standards in the USA.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

IP Anonymization

We have activated the IP anonymization function on this website. This will cause Google to shorten your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your information from being collected on future visits to this website: Disable Google Analytics.

For more information on how Google Analytics uses user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Demographic characteristics of Google Analytics

This website uses the function "demographic features" of Google Analytics. This allows to generate reports that contain information about the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. This information cannot be associated with any specific individual. You may opt out of this feature at any time using the ad preferences in your Google Account or opt out of having your information collected by Google Analytics as described above.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

Within the framework of Google AdWords, we use so-called conversion tracking. If you click on an ad placed by Google, a cookie is set for conversion tracking. These cookies lose their validity after 30 days and do not serve to personally identify the user. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was directed to that page.

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customer websites. The information collected from the Conversion cookie is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. AdWords customers learn the total number of users who clicked on their ad and were directed to a page tagged with a conversion tracking tag. However, AdWords customers do not receive any personally identifiable information. If you do not wish to participate in tracking, you can opt out of this use by turning off the Google Conversion Tracking cookie in your Internet browser under User Preferences.

More information about Google AdWords and Google Conversion Tracking can be found in the Google Privacy Policy: https://policies.google.com/privacy?gl=de&hl=en.

8. Do we transfer your data to other third parties?

In addition to the transmission of data to Google as part of a possible analysis of your usage behavior, we also use MailChimp (Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA) as an order processor for sending newsletters. We have concluded a contract with MailChimp in which we commit MailChimp to protect the data of our customers and not to pass it on to third parties.

MailChimp is a service with which the sending of newsletters can be organized and analyzed. If you enter data for the purpose of newsletter subscription (e.g. e-mail address), this data is stored on the servers of MailChimp in the USA. MailChimp is certified according to the "EU-US Privacy Shield". The "Privacy Shield" is an agreement between the European Union (EU) and the USA which intends to ensure compliance with European data protection standards in the USA.

With the help of MailChimp we can analyze our newsletter campaigns. When you open an e-mail sent with MailChimp, a file contained in the e-mail (so-called web beacon) connects to the servers of MailChimp in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. In addition, technical information (e.g. time of retrieval, IP address, browser type and operating system) is recorded. This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you don't want the analysis by MailChimp, you have to unsubscribe from the newsletter. For this purpose we provide a corresponding link in every newsletter message. You can also unsubscribe directly on the website.

For more information, please refer to MailChimp's privacy policy at: https://mailchimp.com/legal/.

9. Where can I find relevant data protection regulations?

You can download the EU General Data Protection Regulation under the following link:

https://eur-lex.europa.eu/eli/reg/2016/679/oj

The BDSG (German only) and other relevant German legal texts can be found under the following link:

https://www.gesetze-im-internet.de/

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